Let's talk about Business Process Management
A way to define a strategy for an organization or value chain, starting from Stakehoder Analysis, Environment Analysis and using Business Motivation Model (BMM) structure and Customer Value Preposition is well explained in this Roger Burlton’s article: BurltonStrategyAnd how in businesss modeling system could be realized a Strategy Diagram, you can see this QualiWare n. […]
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Stakeholder Need and Expectations analysis (with Business Environment Analysis) is a necessary activity to arrive to formulate the organization strategy. The Customer Journey Map is a useful tool to this aim, because it helps to empathize with the customer view, to discover his need and expectation, but, it is useful also to identify the processes […]
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I feel so much sadness, and anger as well, in seeing episodes like the one that happened in America. I am referring to the George Floyd case.I stand on the side of respecting the dignity of man regardless of his gender, skin color, social class, religion, sexual orientation. Every man deserves respect as such. I […]
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It is always a pleasure to see that the bookcrossing zone we have built in the neighborhood park, with all the volunteers, is always in good shape and very appreciated by book lovers.
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The Business Process Management owes much to Quality movement and its ideas. What to say about this sentence that you can find in a blog of John Hunter: “…to improve, the focus should be on continual improvement, not cost cutting. By focusing on continual improvement you are able to remove waste, reduce errors, and remove […]
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One of the first steps in discovery and design a Business Architecture is define the Business Scope. This must be clear, well defined, commonly understood. But what kind of approach to use for this goal? Roger Burlton, in his article, suggests the Value Chain one. This is an organization outside-in view that gives more guaranties […]
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